What if it takes too long in immigration, customs or if my bag is late?

If there is a delay, the driver will wait for you as long as possible. At Punta Cana Airport Transfers, we understand that sometimes things don’t go as planned. If it takes too long in immigration, customs, or if my bag is late the driver will not leave until at least two hours after your arrival. If you’re experiencing any difficulties that will prevent you from leaving within that time frame, have a member of your party let the driver know so they can plan accordingly.