Punta Cana Airport Transfer It is a company with a different concept, we provide our customers transfer from airport Punta Cana to all destinations on the island. making your journey an unforgettable experience.
We offer private transportation, shared and for groups of friends or family, if you dont find, we do for you, how you need it.
Punta Cana Airport Transfer offers transfers at all Hotels and international airports in the Dominican Republic
Punta Cana International Airport(PUJ) And Hotels in The Area.
Las Americas International Airport (AILA – Santo Domingo) And Hotels in The Area.
La Romana Casa De Campo International Airport (LRM) And Hotels in The Area (Bayahibe).
International Airport Profesor Juan Bosch (Catey) And Hotels in The Area.
Cibao International Airport (Santiago), And Others Destination in The Area.
Puerto Plata International Airport Aeropuerto, And Others Destination in The Area.
How do we do it? :
One of our representatives will welcome you with a sign with your name on it at the airport or lobby hotel
- Representatives bilingual.
- Drivers with specialized equipment monitoring flight
GLAD you visit our country Dominican Republic.
Help & FAQs
What is the refund policy?
In most cases, if our service is not complete, we will automatically refund the payment for the service not performed. For example, if you reserved a roundtrip transfer and there was a problem with the return transportation, we will refund 50% of the cost of the original reservation, for the portion of the service that was partially performed. However, this does not mean that we guarantee to refund a customer who does not comply with our refund policy.
You are able to cancel your reservation up to 12 hours before your scheduled arrival time or pick-up time at the hotel, and your money will be refunded if your flight is canceled. If you cancel less than eight hours before your scheduled arrival or pick-up time at the hotel, we will refund 70%.
We reserve the right to withhold a refund if we expect the customer at the airport or in the hotel and the customer simply does not appear without notifying us.
If you make a booking at the last minute before your flight lands, Other policies also apply—for example, you can cancel your reservation 1 hour before your flight lands; otherwise, we can charge 70% of the cost of your reservation.
What currencies are you able to accept?
We accept a variety of currencies, including US dollars, Canadian dollars, Euros, and British pounds. Please note that all payments will proceed in US dollars, and we are working to support additional currencies in the near future.
How do you process credit card payments?
Security Capabilities & Policy for Transmission of Payment
1. WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?
We collect customer information such as name, email, phone number, and credit card details in order to process and fulfill orders. This information is encrypted and protected by several layers of security to prevent unauthorized access.
2. HOW DO WE PROTECT CUSTOMER INFORMATION?
We take the security of customer information very seriously and use a variety of security measures to protect it. These include encryption, firewalls, and authentication procedures.
3. CREDIT CARD DETAILS
Credit card details are processed securely through a payment gateway, and none of your payment details are stored on our servers.
4. PAYMENT GATEWAY INFO
All payment options are safe and secure, and we only work with reputable payment gateways.
What if my flight is arrives early, is delayed or cancelled?
We monitor all inbound and outbound flights in Punta Cana International Airport. We will adjust our dispatch time accordingly in order to be there once you arrive. If your flight is cancelled (by the airline) we will do our best to reschedule your transfer for your new date and time, although we cannot guarantee availability.
What if it takes too long in immigration, customs or if my bag is late?
If there is a delay, the driver will wait for you as long as possible. At Punta Cana Airport Transfers, we understand that sometimes things don’t go as planned. If it takes too long in immigration, customs, or if my bag is late the driver will not leave until at least two hours after your arrival. If you’re experiencing any difficulties that will prevent you from leaving within that time frame, have a member of your party let the driver know so they can plan accordingly.
Do you have child seats?
Yes, we have child seats available. One is included with your transfers at no additional charge, and each additional seat costs $10.00. Please make sure to include the age and weight of your child in notes in checkout process.
Do I need to call and confirm my airport transfer?
Once you book and you receive our electronic confirmation, the pickups and drop-offs are automatically scheduled in our dispatch system, so there is no need for you to call and reconfirm.
How will I find the driver at the airport?
Once you have arrived at the airport, you will need to collect your luggage and proceed through customs. A driver will meet you in the terminal with a sign with your name on it.